Part 1 of 2 — Guest Agreement
Thank you for confirming your booking. We wish you a happy, enjoyable, and relaxing stay.
To ensure you have a safe and pleasant experience, we are committed to adhering to the Consumer Protection Act. This document constitutes a legally binding agreement between you and Chaplin (Pty) Ltd.
As part of our check-in process, you and every adult in your party must read this document prior to arrival, including on behalf of minor children accompanying them.
Right of Admission is reserved. All guests, their family members, visitors, or invitees entering or residing at the premises of any property managed and/or owned by Chaplin (Pty) Ltd do so entirely at their own risk.
It is an express condition of entering, residing, or interacting with Chaplin (Pty) Ltd, its staff, contractors, owners, or agents that all guests, visitors, and invitees will be bound by this indemnity. The person booking agrees to inform all members of their party, including visitors, of these terms.
You indemnify and hold Chaplin (Pty) Ltd, its agents, employees, contractors, owners, property owners, and partners harmless against any claims, damages, liability, or responsibility for injury, death, loss, or damage to yourself or any other person, including property.
You also indemnify Chaplin (Pty) Ltd for any claims made on behalf of minor children or other individuals in your care.
You and your party accept that there are inherent risks and dangers associated with using the facilities, accommodation, and participating in activities offered by Chaplin (Pty) Ltd. Examples include the use of swimming pools, uneven terrain, or stairs.
By signing the registration form, you accept personal liability for all costs related to your stay, including accommodation, goods, and services consumed, ordered, or supplied during your visit.
While Chaplin (Pty) Ltd endeavours to keep its premises secure using professional security services, it shall not be held liable for any loss, theft, or damage to personal belongings, however caused during the guest's stay.
Swimming pools have no lifeguard on duty, and children must always be supervised by a responsible adult. Guests are responsible for adhering to all fire safety regulations when using outdoor braai (barbecue) areas or fireplaces.
Any incidents of injury, damage, theft, or other loss must be immediately reported to Chaplin (Pty) Ltd's management or representatives.
These Terms & Conditions are governed by South African law. Guests submit to the jurisdiction of South African courts for any disputes.
Part 2 of 2 — Guest Agreement
Cancellations, early departures, or no-shows will incur a charge equivalent to the total cost of the booking.
Accommodation is self-catering unless explicitly stated otherwise.
Guests under the age of 16 are considered children and must be accompanied by an adult at all times. Children are included in the total guest count.
Check-in: 3:00 PM
Check-out: by 10:00 AM
Failure to comply with check-out time may result in additional charges.
Security Notice: Outdoor security cameras monitor the main gate, driveway, garage, entrances, walkways, and garden for the safety of all occupants.
Violations of these terms—including breaking house rules, hosting unauthorised guests, smoking, or causing damage—may result in fines or penalties to cover associated costs.
By completing your booking, you confirm on behalf of yourself and your party:
Please return to the booking form to complete your registration.