Chaplin Manor
Indemnity & Risk Acceptance | Chaplin (Pty) Ltd
Chaplin (Pty) Ltd

Indemnity & Risk Acceptance

Part 1 of 2 — Guest Agreement

Thank you for confirming your booking. We wish you a happy, enjoyable, and relaxing stay.

To ensure you have a safe and pleasant experience, we are committed to adhering to the Consumer Protection Act. This document constitutes a legally binding agreement between you and Chaplin (Pty) Ltd.

As part of our check-in process, you and every adult in your party must read this document prior to arrival, including on behalf of minor children accompanying them.

Indemnity & Risk Acceptance

Right of Admission Reserved

Right of Admission is reserved. All guests, their family members, visitors, or invitees entering or residing at the premises of any property managed and/or owned by Chaplin (Pty) Ltd do so entirely at their own risk.

Binding of All Parties

It is an express condition of entering, residing, or interacting with Chaplin (Pty) Ltd, its staff, contractors, owners, or agents that all guests, visitors, and invitees will be bound by this indemnity. The person booking agrees to inform all members of their party, including visitors, of these terms.

Indemnity Agreement

You indemnify and hold Chaplin (Pty) Ltd, its agents, employees, contractors, owners, property owners, and partners harmless against any claims, damages, liability, or responsibility for injury, death, loss, or damage to yourself or any other person, including property.

You also indemnify Chaplin (Pty) Ltd for any claims made on behalf of minor children or other individuals in your care.

Facilities, Activities & Risk Awareness

You and your party accept that there are inherent risks and dangers associated with using the facilities, accommodation, and participating in activities offered by Chaplin (Pty) Ltd. Examples include the use of swimming pools, uneven terrain, or stairs.

Personal Responsibility

By signing the registration form, you accept personal liability for all costs related to your stay, including accommodation, goods, and services consumed, ordered, or supplied during your visit.

Security & Losses

While Chaplin (Pty) Ltd endeavours to keep its premises secure using professional security services, it shall not be held liable for any loss, theft, or damage to personal belongings, however caused during the guest's stay.

Use of Facilities & Special Risks

Swimming pools have no lifeguard on duty, and children must always be supervised by a responsible adult. Guests are responsible for adhering to all fire safety regulations when using outdoor braai (barbecue) areas or fireplaces.

Reporting Incidents

Any incidents of injury, damage, theft, or other loss must be immediately reported to Chaplin (Pty) Ltd's management or representatives.

Legal Framework

These Terms & Conditions are governed by South African law. Guests submit to the jurisdiction of South African courts for any disputes.

House Rules & Stay Conditions | Chaplin (Pty) Ltd
Chaplin (Pty) Ltd

House Rules & Stay Conditions

Part 2 of 2 — Guest Agreement

Booking Policies

Cancellations & No-Shows

Cancellations, early departures, or no-shows will incur a charge equivalent to the total cost of the booking.

Accommodation

Accommodation is self-catering unless explicitly stated otherwise.

Child Policy

Guests under the age of 16 are considered children and must be accompanied by an adult at all times. Children are included in the total guest count.

Check-In & Check-Out

Check-in: 3:00 PM

Check-out: by 10:00 AM

Failure to comply with check-out time may result in additional charges.

House Rules

During Your Stay
Maximum two persons per bedroom unless stated otherwise in booking confirmation.
Sleeping in non-bedroom areas (couches, sofas) is not permitted.
Pets are strictly prohibited.
Quiet hours: 9:00 PM to 8:00 AM
No parties, gatherings, or events.
No commercial photography or videography without written consent.
Smoking is strictly prohibited inside and on the premises.

Security Notice: Outdoor security cameras monitor the main gate, driveway, garage, entrances, walkways, and garden for the safety of all occupants.

Before Departure
Dispose of all trash in designated bins.
Turn off all lights, appliances, and climate control.
Return keys using the agreed method.
Lock all doors and windows.

Fines & Penalties

Violations of these terms—including breaking house rules, hosting unauthorised guests, smoking, or causing damage—may result in fines or penalties to cover associated costs.

Acknowledgement

By completing your booking, you confirm on behalf of yourself and your party:

That you have read and understood these Terms & Conditions.
That you accept the conditions of residence and indemnity.
That you acknowledge the risks and responsibilities associated with your stay.

Please return to the booking form to complete your registration.

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